Legal Stuff

Although it may be a lot to read and not stimulating like a good gossip magazine it is important for you to know about our leasing terms and conditions.

Click here to download Viaduct Terms and Conditions - for customers who signed a lease after 1st of April 2009.

Click here to download our Company Profile. This is a one page providing a corporate overview of our business and provides a very good template for paper darts

Click here to view our Standard Warranty. This is for all purchased equipment.

Click here to view our default fees. If you have missed a couple of payments, these are the details of our overdue charges. Your best bet is to get on the phone and call us to arrange a way forward.

Click here to download our complaint process. We work hard to get it right but sometimes it is one of those days.  Use this form to tell us about your issue.  As we are a Paymark Partner and Accredited Reseller you can also go to them if you don't think we are paying enough attention. www.paymark.co.nz 0800 800 996

Click here to download our direct debit form. If you have changed your bank or just your bank account, setting up a new business or ordering your paper rolls. We need this filled in, signed and sent back to us, Viaduct Limited, P O Box 1288, Wellington

Click here to download our statutory declaration. If you have our Business Assurance and you are closing down then fill this in so we can stop your payments and get the eftpos out of your business and into someone elses.

Click here to download our Online Terms and Conditions.  This is for purchases from our great online shop at www.viaductnz.co.nz, of course you know that as you are online now.

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